Shipping policy

All Orders include a per package surcharge from USPS of $15 per package, which will be reflected in your order confirmation, that will be emailed to you for approval before shipment. The amount of packages are determined by and not limited to quantity of your order, ship dates, shipping origin and other factors that could translate into more than 1 package.  (This $15 fee is non-refundable from Welp Hatchery.  Please contact your local post office or usps.com to file a refund claim.)

Welp Hatchery does everything in it's power to ensure orders are filled and shipped on the requested date.  However, because our products are shipped via the United States Postal Service as Priority mail, we cannot guarantee the route or exact delivery time to the customer.  Estimated dates of arrival are given at the time the order is placed (usually 2-3 days after the shipping date).  If a foreseeable delay in shipment is known, Welp Hatchery will contact the customer to alert them of any such delay.